The deal between us, in plain English.

The short version

Tempough is a time-tracking and billing tool. Use it for what it's for, pay what you owe, and we'll keep it running and your data safe. Don't try to break it, attack it, or use it to hurt people. If something does go wrong, our liability is capped at what you've paid us in the last 12 months. The full version is below.

1. Who this agreement is between

"Tempough," "we," or "us" means the company operating this service. "You" means whoever is using the service — the account owner if you're paying, the team member if you've been invited. By creating an account, signing in, or accessing the service, you agree to these terms. If you're agreeing on behalf of a company, you represent that you have the authority to do so.

2. What the service does

Tempough is a SaaS application for tracking time, planning team capacity, recording expenses, generating invoices, and related workflows. We may add, remove, or change features over time. If we materially reduce a feature you're paying for, we'll tell you in advance and let you cancel without penalty.

3. Your account

Eligibility

You must be at least 16 years old and able to enter a binding contract to use Tempough. Workspaces are intended for commercial use; consumer-only use cases aren't supported.

Account security

You're responsible for what happens under your account, including anything done by people you invite. Use a strong password, turn on two-factor auth from your Profile if you handle sensitive data, and tell us promptly if you suspect unauthorized access.

Workspace owner vs. members

The person who creates a workspace is its owner and is responsible for billing, subscription changes, and ultimately for what happens inside the workspace. Members invited to that workspace are bound by these terms but billing decisions stay with the owner.

4. Paid plans + billing

Trial period

New workspaces get a free trial of the full product. We'll email reminders before the trial ends. If you've added a payment method and don't cancel, your subscription begins automatically at the plan's listed price.

Subscription fees

Plans renew automatically on the cadence you chose (monthly or annual). Fees are charged in advance. Stripe processes all payments — they hold the card details, not us. You authorize us to charge your card on file for each renewal.

Refunds

We don't generally offer refunds for partial months. If you cancel, your subscription stays active through the end of the paid period and doesn't renew. If we make a billing mistake on our end, email us and we'll fix it.

Price changes

We may change subscription prices. We'll give you at least 30 days' notice before a price change affects your account, by email to the workspace owner. If you don't agree to the new price, you can cancel before it takes effect and you won't be charged.

Past due accounts

If a charge fails, we'll retry. If we can't collect within a reasonable window (typically 14 days), the workspace will be blocked from making further changes — you'll still be able to sign in to export your data. We may delete the workspace after extended non-payment; we'll warn you by email first.

5. Acceptable use

You agree NOT to:

• Use Tempough to violate any law, infringe anyone's rights, or send spam.
• Reverse-engineer, scrape, or attempt to gain unauthorized access to the service or its data.
• Attack or stress-test the service in any way that affects other customers (no DoS, no rate-limit evasion at scale, no automated bulk attacks).
• Resell or sublicense the service to third parties without our written permission.
• Upload malware, phishing content, or material designed to compromise other users.
• Use the service to track or surveil someone without their knowledge in ways that violate privacy law.
• Use AI features inside Tempough to generate content that violates these terms or applicable law.

We may suspend or terminate accounts that violate this section. For severe abuse (security attacks, fraud), we may do so without notice and report to authorities.

6. Your data + content

You own it

Everything you put into Tempough — clients, projects, time entries, invoices, attached files — stays yours. We claim no ownership of it. We need a limited license to store, process, and display it back to you and your team for the service to work, but that's the only purpose.

Backup + export

We back up your data nightly and you can export everything from Profile → Data export at any time. Don't rely on us as your only copy of business-critical records — keep your own backups too.

Privacy

Our handling of personal data is governed by the Privacy Policy, which is incorporated into these terms.

7. Third-party services

If you connect Tempough to a third-party service (Stripe, QuickBooks, Slack, Microsoft Teams, etc.), your use of that service is governed by its terms, not ours. We're not responsible for what those services do, but we won't share your data with them beyond what's needed to run the integration you connected.

8. Service availability

We aim to keep Tempough running 24/7 and we monitor uptime. We do scheduled maintenance occasionally and unplanned outages occasionally happen — we don't guarantee uninterrupted service. For paid plans, if we have a major outage that significantly affects you, email us and we'll work out a service credit in good faith.

9. Termination

By you

You can cancel your subscription anytime from Settings → Billing. You can delete your workspace by emailing us from the address on file. Deletion removes your data within 30 days, except records we're legally required to keep.

By us

We may suspend or terminate your account for serious or repeated violations of these terms, or for non-payment. We'll generally give you notice and a chance to fix the issue first, except for emergencies (security attacks, fraud, anything that puts other customers at risk).

10. Disclaimers

The service is provided "as is" and "as available." To the maximum extent permitted by law, Tempough disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We don't warrant that the service will be uninterrupted or error-free, or that any defects will be corrected.

11. Limitation of liability

To the maximum extent permitted by law, Tempough's total cumulative liability for any claim arising out of or relating to the service is limited to the amount you paid us in the twelve (12) months immediately before the claim arose, or $100, whichever is greater. We are not liable for indirect, incidental, consequential, special, or exemplary damages (including lost profits, lost data, or business interruption), even if we've been advised of the possibility of those damages.

Some jurisdictions don't allow these limitations; in those jurisdictions, our liability is limited to the smallest amount allowed by law.

12. Indemnification

You agree to defend and indemnify Tempough against any third-party claim arising out of (a) your use of the service in violation of these terms, (b) data you upload that infringes someone else's rights, or (c) your dispute with anyone you've invited to your workspace. We'll pick our own counsel and you'll cover reasonable fees.

13. Governing law + disputes

These terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. Any dispute that can't be resolved by emailing us first will be resolved in the state or federal courts located in Delaware, and you consent to personal jurisdiction there. Either party may seek emergency injunctive relief in any court of competent jurisdiction.

14. Changes to these terms

We may update these terms occasionally. For material changes (anything that meaningfully reduces your rights or increases your obligations), we'll email account owners and update the "last updated" date at the top. Continuing to use the service after a change takes effect means you accept the new terms. If you don't accept them, you can cancel.

15. Miscellaneous

• Entire agreement. These terms + the Privacy Policy are the full agreement between you and Tempough about the service. They supersede any earlier proposals or discussions.
• Severability. If a court finds any part of these terms unenforceable, the rest still applies.
• No waiver. If we don't enforce something one time, that doesn't mean we've waived our right to enforce it later.
• Assignment. You can't transfer your account without our written permission. We may assign these terms in connection with a merger, acquisition, or sale of substantially all our assets.
• Force majeure. Neither party is liable for delays caused by events outside our reasonable control (natural disasters, cyber attacks on our infrastructure providers, government action, etc.).

Questions?

Day-to-day support questions: support@tempough.com. Anything legal (contracts, DPAs, takedown notices): legal@tempough.com.

This document is plain-English and accurate to how the product actually behaves; it isn't legal advice. If you need formal counsel before agreeing, consult a lawyer.